Coversocks Insurance ("Coversocks," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website coversocks.com and use our services.
Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and contact information
- National Provider Identifier (NPI) number
- Professional credentials, specialty, and practice information
- Employment status and practice state
- Claims history and disciplinary history
- Payment information (processed securely through Stripe — we do not store card numbers)
We also automatically collect certain information when you use our website, including your IP address, browser type, device information, and pages visited.
How We Use Your Information
We use the information we collect to:
- Generate insurance quotes and process policy applications
- Underwrite and issue insurance policies
- Generate policy documents and Certificates of Insurance
- Process payments and manage your account
- Communicate with you about your policy or application
- Comply with legal and regulatory requirements
- Improve our website and services
NPI Data
When you enter your NPI number, we retrieve publicly available information from the National Plan and Provider Enumeration System (NPPES) to pre-populate your application. This data is used solely for the purpose of generating your insurance quote and processing your application.
Information Sharing
We do not sell your personal information. We may share your information with:
- Insurance carriers that underwrite your policy
- Payment processors (Stripe) to process your transactions
- Service providers who assist in operating our platform
- Regulatory authorities as required by law
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. All data is transmitted using TLS encryption, and sensitive information is encrypted at rest. Payment information is handled by Stripe and is never stored on our servers.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. Insurance records are retained in accordance with applicable state insurance regulations.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. You may also have the right to opt out of certain data processing activities. To exercise these rights, contact us at support@coversocks.com.
Cookies
We use essential cookies to maintain your session and provide core functionality. We do not use third-party advertising cookies or sell data to advertisers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at support@coversocks.com.